About us

About Point West Pavilion 

I'm Mark, the founder of Point West Pavilion. I started this business because I believe jewelry should do more than just look beautiful; it should feel right, cost what it's worth, and come with the kind of care you'd expect from someone who genuinely wants you to love what you're wearing.

I'm creative by nature, and I pour that into every design and every order. My goal has always been simple: give each customer something they're proud to wear and an experience they'll actually remember.

I believe jewelry should reflect the person wearing it, not the other way around. To make that happen, I work with skilled jewelers close to home and trusted partners abroad. Every single piece crosses my desk before it ships. I inspect it with the kind of attention I'd want if I were the one opening the box. This approach keeps quality high and prices honest, while giving you the selection you deserve.

Where I really invest myself is in customer support. I answer questions quickly, stay available when others don't, and help regardless of time zones or complications. My background isn't just on paper, I use what I know to guide your order from start to finish, so you get real value without the headache.

At the end of the day, I want you to feel confident in what you're wearing and how you were treated. That's why I check details twice, stay late when it matters, and never lose sight of what this is really about: you.